Popular NYC Restaurant Finds the Truth About Bad Reviews

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They heard they had slow service and long waits for tables. The first impulse was to blame the employees and kitchen staff. But, that is short sighted. They hired a firm to study this.

What they found was interesting. And, now, when I am at a restaurant I am very conscious of this! The restaurant owners posted this on Craigslist. It’s a quick read and something to consider. 

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